Job Summary
Responsibilities
Lead the team to ensure that operational goals and metrics are met or exceeded through initiative execution, Team Member communication, coaching, and accountability.
Ensures the welfare of Spirit team members and guests as an ongoing safety practice.
Anticipate the needs of Spirit team members and guests by exceeding attentiveness expectations.
Develop and lead an exceptional group of Team Members by fostering commitment, trust, and support, to drive team engagement.
Ensure that the base has the tools needed to deliver exceptional operational and service performance.
Lead and motivate Inflight Base Leadership teams to ensure superior operational performance and dedication to execution of efficient, safe/secure, guest-friendly day-to-day operations.
Oversee team member’s performance in accordance with Spirit Airline’s values and culture.
Manage team member recruitment, training, performance, coaching, development, and disciplinary actions following company best practices, policies and procedures.
Develop mentoring program for Inflight Supervisors to strengthen skill sets, increase engagement, and promote professional interactions.
Take a lead role in Fleet Launch goals and ensure improved performance on a daily basis.
Actively participants in daily station debrief and daily operational calls.
Actively participate in recruitment events.
Ensure that all Spirit and regulatory standards and procedures are followed, including leading the Inflight Emergency Response Program.
Establish and maintain productive relationships with operational and non-operational counterparts (e.g. Airport Services, Flight Operations, Technical Operations, Crew Resources, AFA Leadership, FAA, and OSHA).
Participate in grievance and unemployment hearings.
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments).
Qualifications
Bachelor’s degree or equivalent experience
2-5 years’ relevant Inflight experience
Minimum 2 years’ experience leading a team
Ability to maintain current Spirit Airlines Flight Attendant Certification
An intermediate understanding of all applicable Federal Aviation Regulations and how they apply to daily operations.
An understanding of a Flight Attendant’s role and daily job duties, as well as Flight Attendant Collective Bargaining Agreements.
Advanced understanding of Company policies/procedures as well as the Inflight Performance Management Policy.
Thorough knowledge of Microsoft products such as Excel, Outlook, Word, and PowerPoint, as well as a thorough knowledge of Citrix. Ability to utilize all available technology to create, edit and maintain all necessary information.
Domestic & International travel approximately 50% of time
Exert up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.
Please be advised that you will be asked to complete a required assessment to be considered for this position. This assessment will be emailed to you after you apply. Please be sure to check your Spam folder and/or junk mail if you do not receive it. *
We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members.
Overview
Overview
At Spirit Airlines, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!
Fly With A Winner: We are proud to be one of FORTUNE World’s Most Admired® Companies in 2021. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.
EEOC Statement
Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.
