HP Inc. is an American multinational information technology company headquartered in Palo Alto, California, that develops personal computers (PCs), printers and related supplies, as well as 3D printing services.

Global SEO Information Architect / Taxonomist (US Based)

Role Description:

The Global SEO Information Architect / Taxonomist will be responsible for organizing and managing Ecommerce website and SEO content to ensure it is accessible and easy to use. Specifically, the individual in this role will be designing and implementing category taxonomies, entity ontologies, and content tagging hierarchies to enhance the accessibility, navigability, and usability of HP.com Store digital content.

 

This role involves working closely with cross-functional central and regional teams to ensure that website content is well-organized, tagged appropriately, and aligned with our Digital GTM organization’s strategic goals. The ideal candidate will have a strong background in knowledge base management, category classification and development, designing data models, tagging multimodal content types for SEO, and educating key stakeholders about taxonomy processes.

 

Core Responsibilities:

• Provide in-depth Ecommerce domain analysis to identify taxonomy gaps and needs.
• Gather and analyze data / feedback reports to identify technology requirements, content template gaps, and define an implementation framework.
• Educate stakeholders on knowledge processes, data workflows, and implementation framework to support a holistic information architecture.
• Define knowledge processes and identify technology requirements for creating, capturing, organizing, accessing, and using knowledge assets from APIs / databases.
• Develop, adjust, and maintain website taxonomy and content templates to ensure consistency and alignment with use cases and knowledge processes.
• Ensure that digital content is appropriately tagged and has correct metadata for SEO, dynamic content delivery models, onsite search, and data analytics.

 

Required Education and Experience:

• Bachelor’s degree in a related field, or equivalent practical experience.
• 4+ years of experience in knowledge and content management or equivalent areas.
• 2+ years of experience in developing taxonomies / ontologies to support a variety of data systems for front-end and back-end use.
• Experience with evaluating and implementing complex taxonomies / ontologies to support content management systems and refining information architecture at scale.
• Experience with designing taxonomies to support external and internal search, product discovery, and data analytics applications of large scale.
• Experience training machine learning classification systems and conversational AI platforms using designed taxonomies / ontologies.
• Experience with a variety of topic or domain types and complexity of taxonomies.
• Experience communicating and presenting taxonomy principles and modern standards.
• Fluency in business English is necessary; fluency in other languages is a plus.

 

Other Qualifications:

• Can-do, positive attitude and willingness to work in fast-paced team environment
• Highly detail-oriented with proven project management and organizational skills
• Ability to link roadmap projects and website enhancements to business results
• Creativity and curiosity around project planning and process improvement
• Strong analytical, problem identification and solving skills
• Strong written and verbal communication skills
•  

The base pay range for this role is $100,000 to $149,000 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only).  Pay varies by work location, job-related knowledge, skills, and experience.

 

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

 

 

Job –

Data & Information Technology

 

Schedule –

Full time

 

Shift –

No shift premium (United States of America)

 

Travel –

No

 

Relocation –

No

 

Equal Opportunity Employer (EEO) – 

 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

 

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

Data Analyst Intern

The HP Workforce Services MPS Supplies team is responsible for ensuring our managed print customers get the toner and ink that they need to keep their business running.  The team defines a world wide strategy to ensure customer satisfaction and cost efficiency for HP.
Responsibilities:  

• Organize and analyze large amounts of data related to supplies delivery to our MPS customers.
• Derive actionable business insights based on data analysis.
• Create dashboards and presentations to summarize data.
• Work across organizations and with account teams to understand data.

 

Education and Experience Required (Objective Minimum Qualifications)

• Currently enrolled in a four-year college and returning to school following the internship.

• Able to obtain work authorization in the United States in 2025, and not require sponsorship in the future.
• Strong experience in MS-Excel, PowerBI, MS Office.

 

Preferred Majors: 

• Data Science, Computer Science, Mathematics, Information Systems, Business Analytics, Engineering

 

Preferred Knowledge and Skills (Preferred Qualifications):

• Excellent communication skills.  Fluent in English.
• Ability to analyze large amounts of data and derive actionable insights
• Critical thinking
• Ability to summarize complex issues in a simple way.
• Ability to learn new systems and processes quickly.
• Able to prioritize multiple requests and deal with ambiguous problems.
• Organized and responsive.

Product Management Intern – Workforce Services and Solutions

Workforce Solutions is a global business unit of HP Inc. that helps organizations use technology to improve their employee experience, productivity and global footprint. Given HP’s innovative and comprehensive portfolio of PCs, printers, and collaboration gear, HP Workforce Solutions (HPWS) is used by millions worldwide to solve customer problems “on the edge,” often proactively, through AI-enabled software and services.  HPWS offers software and services to partners and end users at every stage of the device lifecycle: Workforce Experience Platform – dashboard of software for ITDMs to manage their fleets; managed and professional services to help companies monitor their enterprise technology; and customer support from configuration to repair to refurbishment and recycling.  Overall, HP can help partners and customers from start to finish of their technology journey.

 

Education and Experience Required:

• 3rd Year of Bachelor’s degree completed or 1st year of Master’s program completed.–typically a non- technical degree specialization.
• Must be enrolled full time at an accredited university.
• Able to obtain work authorization in the United States in 2026, and not require sponsorship in the future.

 

Preferred Majors/Programs:

• Business Administration
• Marketing
• Finance

 

Preferred Knowledge and Skills:

• Project experience demonstrating strong analytical, modeling and research skills
• Strong executive-level presentation skills (storyboarding, development, and delivery)
• Demonstrable success in delivering results in a cross-functional team setting
• Ability to handle ambiguity and unstructured work situations
• Team player who supports others and leads executives and peers through logical reasoning and relationship development
• Strong public speaking and workshop/conversation-facilitation skills
• Demonstrated ability to shape and influence ideas and actions of others
• Working knowledge of MS PowerPoint and MS Excel

Field Technical Support Representative

The ideal candidate will provide face to face Field Support throughout the Northern / Sacramento, CA areas.

 

Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently. Receives general instructions on all work.

 

Responsibilities:

• Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met.
• Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures.
• Respond to service, product, technical, and Customer- relations questions .
• Assists in troubleshooting complex system operational issues to include PC’s, Rpos, and printers, identifying root causes, and implementing effective solutions.
• Ensures customer satisfaction by regularly meeting their needs and delivering assignments on time.
• Solves defined problems using established procedures, and delivers basic technical, administrative, or operative tasks under direct instruction and close supervision.
• Participates alongside engineers in the debugging and troubleshooting of new and existing products and systems.

 

Education and Experience Required:
Minimum Vocational/Diploma/ Associate Degree (technical field) equivalent with 1-2 years of working experience in related fields, or Degree holder with no or less than 1 year relevant working experience.

 

Knowledge and Skills:

• Thorough knowledge of organization and policies.
• Comprehensive business, technical, or functional knowledge, as well as basic project management skills and communication and analytical problem-solving skills.
• Ability to build and maintain ongoing relationships with customers, peers and support partners.
• Ability to perform while under high-pressure situations.

 

The pay range for this position is $18.00 to $25.00 per hour (applies to US candidates only).  Pay varies by work location, job-related knowledge, skills, and experience.

 

The base pay range for this role is $37,350 to $53,050 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only).  Pay varies by work location, job-related knowledge, skills, and experience.