Exlservice Holdings, Inc. is a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others.
Organisational
Skills
Skill
Minimum Qualification
Certification
Job Description
Brief Job Description:
- Processing NON PO/PO Â Invoices, Exceptions handling
- Enter time-sensitive Utility invoices and research any past due amounts to ensure for current accounts
- Ensure SLA target are achieved
- Month-end responsibilities include ensuring that all invoices are processed by month-end
- Ability to comprehend complex information quickly & respond with clear solutions
Eligibility Criteria and Competencies:
- Minimum 1 year of AP experience
- Excellent communication skills, both verbal and written
- Excellent working knowledge of MS Office – MS Excel, Word Doc, Outlook
- Demonstrates good time management and organizational skills
- Conformance with Policies/Compliances
- Understands the need for confidentiality
- Ability to give attention to detail and accuracy
Intellectually agile and analytical
Workflow
Workflow Type
Senior Executive
Basic Section
Organisational
Skills
Skill
Minimum Qualification
Certification
Job Description
JOB DESCRIPTION: AM- Surgery Coder- OCT – Staff aug
Senior Executive Coding Auditor is responsible for performing an in-depth review of medical records to ensure that the assigned CPT, HCPCS and Modifiers are supported by medical record documentation and procedures are coded as per the standing coding guidelines.
ESSENTIAL CRITERIA:
- Bachelor of Science Degree
- Applicant must have current CPC, CCA, CCS, RHIT or RHIA
- Extensive knowledge with CPT coding, 3+ years recent Major surgical coding or auditing after certification.
- Excellent written and verbal skills.
- Good comprehension of CPT guidelines, use of modifiers and CPT assistant.
- Experience with Orthopedic surgical coding would be great
- 3 years’ experience as certified/credentialed coder coding/auditing
DESIRABLE CRITERIA:
- Auditing experience on complex surgery coding.
- Knowledge in Microsoft outlook/excel/word.
ADDITIONAL AND ESSENTIAL RESPONSIBILITIES:
- Follow every aspect of SOP without fail
- Complete received Audits with Quality
- To achieve Quality and production target
- Follow project related protocols  and instructions
- Escalate issues, identify trends.
- Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis.
- Check with Manager /TL in case of clarifications
- All emails from Manager should be answered promptly without fail
- Ensure compliance of entire team for HIPAA,OIG
Workflow
Workflow Type
Assistant Manager
Basic Section
Organisational
Skills
Skill
Minimum Qualification
Certification
Job Description
– Team member in Accounting / Statutory Auditing Projects
– Experience with FSLI’s like Cash, Bank, Fixed Assets, Expenses, Payroll, etc.
– Working Technical knowledge about Indian / International Accounting Standards will be preferred
– Exposure to Financial Business Process Understanding, Risk Assessment and Internal Controls
– Client Handling and Client Relationship with Offshore experience
– Preparation of Client Deliverables
– Exposure to Accounting ERPs like SAP / Oracle, etc.
– Analytical Thinking and questioning mind
Workflow
Workflow Type
Executives
Basic Section
Organisational
Skills
Skill
Minimum Qualification
Certification
Job Description
- Prior experience in all Accounts Receivable functions, including Billing, Exception handling, Reporting activities.
- Prepare Client Fees / invoices.
- Dispute resolution by raising queries to sites / customers.
- Journal Uploads
- Contact with customers via email etc.
- Bill the requests received and deliver the final invoices to customers in a timely and accurate manner
- Coordination with onshore team and client’s sales/business team for queries.
- Handling mailbox and manage the volume in queue.
- Tracking the requests and manage it to deliver the final invoices to end customer.
- Aging report preparation, maintenance, and periodic reporting
Eligibility Criteria and Competencies:
- Minimum 1-2 years of AR Billing experience
- Understands the need for confidentiality.
- Ability to give attention to detail and accuracy
- Excellent communication skills, both verbal and written
- Excellent working knowledge of MS Office – MS Excel, Word Doc, Outlook
- Must carry experience with SAP for Order to Cash processes.
- Should have good experience and understanding of the billing process.
- Demonstrates good time management and organizational skills
Workflow
Workflow Type
Hybrid – working partly from home and partly from office
Basic Section
Organisational
Skills
Skill
Minimum Qualification
Certification
Job Description
- Reviewing documents to determine type of request(s) and process them as per set guidelines
- Requests involve Surrenders (Partial and Full), Systematic withdrawal, 1035 Exchange, Transfer/Rollovers, Free Look, Roth conversion etc. and received through faxes, web submissions, mail, Contact Center requests, etc.
- Verifying the sender, process transactions in admin systems and send confirmation letter to the policy owner.
- All transactions to be processed as per Security and Exchange Commissions (SEC) guidelines and redirect documents to appropriate operational area as needed
- Contribute to individual quality and productivity goals by meeting processing targets focused on turnaround time expectations
- Promote a positive customer service mindset to surpass the expectations of customers through continuous improvement
- Identify and capitalize on best practices to ensure consistency and optimal performance in a team based environment
- Active participation in ongoing development of self
- Continue to build additional knowledge and understanding of the client’s business
- Perform other duties as needed




