DP World Urgent Jobs 👌 Apply Now 👆 before its expired

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DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones.

EXECUTIVE

Job Description

Company – DP World Cold Chain Logistics Private Limited

Position – Executive Operations

Job Description:

  • Supervising warehouse staff and daily activities
  • Managing, evaluating, and reporting on warehouse productivity
  • Tracking and coordinating the receipt, storage, and timely delivery of goods and materials
  • Maintaining records, reporting relevant information, and preparing any necessary documentation
  • Ensuring basic maintenance standards and compliance with health and safety regulations
  • Be a team player and be able to interact with staff at all levels of the company & customers
  • Performing a daily inspection of the warehouse grounds
  • Coordinating and maintaining fleets and equipment
  • Inward Management
  • Outward Management
  • Inventory Management (Cycle Count & Physical Stock Verification)
  • Daily Customer Interaction
  • Annexure Preparation for Storage and Handling Invoices
  • Safety Management
  • Customers Quality Audit co-ordination

 

Qualification:

  • Graduate
  • Ability to communicate effectively on mail and calls
  • Good knowledge of Excel & Outlook

 

Experience:

Previous experience as a warehouse supervisor or a similar position

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

Executive – Key Accounts – Express Logistics

Job Description

Position Executive – Enterprise
Department Express Business, Customer Service
Location  
Job Band 2 Reports to Manager
ROLES & RESPONSIBILITIES
Key responsibilities
  • Manage a high volume of inbound email traffic, supplemented with phone contact, to assess customer needs
  • Prepare detailed reports, as required, for customers and internal consumption.
  • Respond to customer inquiries with the intent of providing customer satisfaction, retention, and increasing revenue spend which includes new lanes and services
  • Review customer inquiries, problems, requests and suggestions to determine the appropriate solutions and/or responses
  • Perform first level root cause analysis
  • Any critical escalation from client related to closure has to be highlighted to senior level,
  • Arrange for expedited service recovery for shipments, when necessary
  • Revert back to the client with update/closure in the given timeline.
  • Need to share the closure file with every client.
  • Responsible for billing and payment collection from the customer.
  • Maintaining an accurate record of all existing and potential customers.
  • Responding to customer inquiries in a timely and professional manner.
QUALIFICATIONS & COMPETENCIES
 
  • Graduate
  • Minimum of 2 -5 years of experience in customer service
  • Good communication and listening skills.
  • Should be a team player

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

Executive – Operations

Job Description

Operations management

        • Responsible for all warehouse functions of Inward, Putaway, Picking, Outbound and Inventory of Mondelez DC.
        • Need to unload all the SKUs batchwise and ensure timely GR and Putaway.
        • Ensure for accurate batch wise FIFO/FEFO picking and dispatches.
        • Need to plan required manpower in line with volume fluctuations.
        • 30 plus staff needs to be handled independently with teamwork.
        • Responsible for Stock Accuracy and batch accuracy.
        • Need to analyze and close all the inventory related issues timely.
        • Need to ensure good hygiene in cold and dry storage areas.
        • Timely redressal of customer/depot queries.
        • Need to collect all the PODs regularly and ensure to complete ACCs collection of previous month before 10th of current month.
        • Not to compromise on safety of employees and premises.
        • Timely escalations to Management on non-compliances.
        • Taking care of GIT (Goods In Transit) for timely GRN at stores and RDs.
        • Analysis of Stores and RDs complaints and solving within the defined timelines.
        • Stock transfers from location to location. DC to DC based on need.
        • Zone/locs finalization along with customer.

 

Regional P & L management

 

        • Ensure zero debits from customer.
        • Avoid productivity loss in Ops to sustain margins.
        • Ensure P & L in line within budget.

 

          Customer relationship Management

 

        • Support in customer based on timely need.
        • Resolving customer queries and sending reports timely.
        • Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

Specialist – User Support – Global Service Centre

Job Description

Be a responsible member of the L1 Support Team.

Responsible for handling inbound and outbound calls and emails from customers and resolving their queries.

Responsible for coordinating with L2 support team to resolve issues faced by customers while using business applications

Provide end-to-end resolution to all open/unresolved user queries/grievances

Provide accurate, valid and complete information by using the right methods/tools like CRM

Conduct effective & regular training sessions for new joiners and for new customers

Meet personal/team targets and call handling etiquettes (FTR, AHT etc.)

Additional Requirements for the role:

Maintaining a positive, empathetic, and professional attitude toward customers always and responding promptly to customer enquiries

Ensure customer satisfaction and provide professional customer support.

Critical thinker, should have efficient problem-solving & decision-making skills

Great interpersonal and communication skills

Positive attitude towards work and eagerness to learn

Proficient phone contact handling skills and active listening

Familiar with CRM systems and practices

Excellent communication and presentation skills

Ability to multi-task, prioritize and manage time effectively

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

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