Microsoft is the largest vendor of computer software in the world. It is also a leading provider of cloud computing services, video games, computer and gaming hardware, search and other online services. Microsoft’s corporate headquarters is located in Redmond, Wash., and it has offices in more than 60 countries.
Sales Excellence Leader – Healthcare
Overview
The Sales Excellence team plays an essential role in translating Microsoft’s Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale. Â
We are looking for an outcome-driven Sales Excellence Leader (SEL) to support the Healthcare segment’s current and forward-looking business goals. You will be managing a team of Sales Excellence managers who will drive a predictable Rhythm of Business (ROB) with cross-functional teams to ensure quality four-quarter (4Q) rolling business outcomes. You will work with Segment and Sales leaders to instill sales process discipline on pipeline health management, guide Sales Leaders on Microsoft sales methodologies, and collaborate across roles and segments to proactively seek resolution to manage change within your segment.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required/Minimum Qualifications
- 8+ years experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field
- OR equivalent experience.
- 5+ years of experience using data to drive business outcomes or inform business decisions.
- 5+ years of experience managing relationships with stakeholders, clients, and/or customers.
- 3+ years people management experience.
Additional or Preferred Qualifications
- Bachelor’s Degree in a related field.
- 5+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
Sales Excellence M5 – The typical base pay range for this role across the U.S. is USD $129,200 – $248,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 – $268,900 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Â US corporate pay information | Microsoft Careers
Microsoft will accept applications for the role until January 7th 2025
Responsibilities
- Oversees team to define and drive a predictable rhythm of the connection (RoC). Leads end-to-end RoC activities to enforce great discipline and ensure quality outcome delivery. Provides in-depth business insights and recommendations to effect positive changes. Leads efforts to streamline and improve the RoC cadence within the supported segment/region(s).
- Guides sales teams/leadership on sales motions/strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture) as a subject matter expert. Clarifies accountabilities and operationalizes the prioritized sales plays and industry solutions. Guides sales teams/leadership to generate new business and accelerate the closing of existing opportunities.
- Drives sales growth through mid to long term account or business planning. Oversees the analysis of the outlook, guiding team to generate business insights to benchmark performance and/or define sales/organizational/partner strategies. Contributes to integrating strategy components (e.g., programs, blueprints), cascading, aligning, and executing the defined strategy across the supported segment(s)/region(s).
- Oversees team to orchestrate the Account/Portfolio Partner Business Plan and drive the activation of sponsorship within segment leaders. Coaches managers and sellers on account/portfolio/partner business planning fundamentals, habits, and plan quality. Guides team and improves the process of reinforcement and review of quality plans across regions.
- Oversees team to guide segment leads and partners or collaborate with peers to develop segment strategy for segmentation, territory planning, and quota setting. Guides and improves the process of sharing feedback, gaining alignment with Business and Sales Operations (BSO), and reviewing quota decisions.
- Guides team to instill sales process discipline, adherence to standards and excellence in execution, or pipeline health in collaboration with sales managers. Drives consistency and excellence in the sales process across the segment(s)/region(s). Shares best practices, fosters collaboration, and provides thought leadership across teams.
- Guides the approach and leads team on conducting analytics and generating data-based insights. Guides team to leverage and develop reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers and leaders, or partners.
- Guides team to convey the value of the tools and drive the effective and rigorous usage of common and/or new processes and tools developed for the wider business to improve internal and external communications and engagements. Shares subject matter expertise on the tools with team, sales leaders, and/or partners. Manages consolidated input from the supported areas.
- Guides team to model optimization and improvement in sales team processes and capabilities across the supported/region(s) by assessing and anticipating customer/partner needs, coaching and developing methodologies, and providing resources to transform seller capabilities, sales processes, and/or partner engagement processes. Models transformation to a coaching culture.
- Coaches and builds relationships with sales managers on executing key priorities. Identifies where coaching may be needed based on data-driven insights. Influences sales managers to become more effective coaches to their teams. Guides sales managers to achieve increased individual and team capability, employee satisfaction, and collaborative selling efforts. May coach and guide large deal pursuit.
- Oversees the partnership with Area Transformation Leads, Area Capability Leads, and Business and Sales Operations (BSO) to remove sales roadblocks, drive utilizations of investment, increase customer/partner-facing time, and enhance seller/partner capability and effectiveness. Guides team to share insights and influence sales managers’ strategies to anticipate and mitigate risks. Guides team to review and develop actions based on feedback on sales challenges or blockers.
- Oversees team to drive awareness and clarity of Corporate or TimeZone programs. Guides team to intake and adopt plans to create new habits among sales teams or partners.
- Supports segment leader capacity as a senior leader. Advises on and contributes to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams. Represents the segment as an internal advocate and an extension of the segment leadership.
Events Marketing Program Management Intern
Overview
Come build community, explore your passions and do your best work at Microsoft with thousands of university interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.
As an Events Marketing Project Manager Intern, you will collaborate closely with the events team to execute and provide guidance on the creation of new events. You will partner with team members to learn effective event design and planning with the aim of achieving stakeholders’ event objectives. You will learn to use data insights to drive impact and success. This opportunity will enable you to accelerate your event marketing experience, enhance your project management skills, and develop your business acumen in a fast-paced environment.
At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required Qualifications:
Currently Pursuing a Bachelor’s Degree in Business, Marketing, Communications, Public Relations, Liberal Arts, Performing Arts
or related field.
· 2+ years business to business, business to consumer, digital, or experiential/event marketing experience.
o OR equivalent experience.
The base pay range for this internship is USD $4,460 – $9,000 per month. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $5,970 – $9,880 per month.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-intern-pay
Microsoft accepts applications and processes offers for these roles on an ongoing basis throughout the academic calendar (September – April)
Responsibilities
- Seeks opportunities to learn about new events or experiences that occur across the business, market, and/or competitors. Implements plans to create new events or experiences from senior leaders and team members.
- Implements an event brief and executes stakeholders’ vision for an existing event in partnership with senior team members. Works closely with team members, shared services, production personnel, and agencies to realize the event’s design and objectives.
- Build relationships with key stakeholders. Initiates communication with core internal and/or cross-functional marketing teams. Acts as a liaison across teams to coordinate the development of merchandising, messaging, and marketing for events.
- Highlights potential key performance metrics and determines how to tie metrics to a specific event. Leverages business analytics and relevant metrics to drive business impact of the event. Begins to understand how to determine if event content and program agenda is appropriate for targeted attendees and how to meet audience needs.
- Partners with stakeholders to identify and create event metrics, considering how to measure success based on a particular event’s objectives
Technical Program Management: Internship Neurodiversity Hiring Program
Overview
Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.
The goal of the Neurodiversity Hiring Program is to build an inclusive hiring approach that recognizes and embraces the strengths of Neurodiverse candidates. Neurodiversity encompasses a wide range of cognitive differences, such as ADHD, autism, dyslexia, dyspraxia & dyscalculia. Â
As a Technical Program Manager Intern you will design product architecture and develop solutions to technical needs, while identifying trends in product quality and performance, to deliver on the roadmap. You will drive continuous improvement in quality, profitability, supportability and delivery, and act as in-house advocate for millions of people worldwide who use Microsoft products. This opportunity will allow you to lead the development and implementation process for products and services that exceed customer expectations, work cross functionally with internal and external partners, and define or change existing features.
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At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Please note this application is only for internships based in our Redmond, Washington office. For internships in other offices in the United States, please see our Careers site.
Qualifications
Required Qualifications:
- Currently pursuing a Bachelor’s Degree or Master’s Degree.
- Must have at least one semester/term of school remaining following the completion of the internship
- Eligible for the Neurodiversity Hiring Program.
Preferred Qualifications:
- Currently pursuing a Bachelor’s degree AND 1+ year(s) experience in engineering, product/technical program management, data analysis, or product development
- OR currently pursuing Master’s degree
- 1+ year(s) experience managing cross-functional and/or cross-team projects
- 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos)
The base pay range for this internship is USD $5,460 – $10,680 per month. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $7,040 – $11,640 per month.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Â https://careers.microsoft.com/us/en/us-intern-pay
Microsoft accepts applications and processes offers for these roles on an ongoing basis.
Responsibilities
- Lead the development and implementation process for products and services typically involving large, complex cross-functional implementation with multiple internal teams or external partners.
- Responsible for specific features in our technology solutions for the product cycle, working on the initial features planning and design, managing the specifications of development.
- Monitor on-going operations to better understand customer experiences.
- Work collaboratively with teammates to ensure our products exceed customer expectations, while delivering on the roadmap.
- Communicate throughout the process to understand progress towards delivery, technical challenges, and to provide clarity on customer needs using a data driven approach.
- Demonstrate an ability to learn and adopt relevant new technologies, tools, methods and processes to leverage in your solutions.
Modern Work Sales Specialist
Overview
Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love, now enhanced with the transformative power of AI? We are seeking individuals to guide customers through significant changes as we embrace generative AI through Copilot, Copilot+ PCs, and Windows in the Cloud. Microsoft is leading this evolution, enabling organizations to reimagine their business for success in this new era. With AI integration, physical Windows devices (as well as Cloud PCs) offer unprecedented flexibility and efficiency, allowing for a seamless transition between on-premise and remote work environments. Join us in helping organizations leverage AI to optimize workflows, foster innovation, and secure their operations, all while providing a familiar and powerful Windows experience across any device.Â
We are currently looking for passionate, experienced, and credible Modern Work Sales Specialist professionals to join our teams across various business groups, for varying customer sizes, in our enterprise, regulated, and partner services organizations. In the Modern Work (MW) Specialists team, we are looking for sellers who are able to develop and win strategic opportunities that deliver end-to-end Modern Work thought leadership, drive significant customer value and enable transformational customer outcomes. As a Modern Work Sales Specialist, you will engage in consultative customer conversations and collaborate on the planning, orchestration and execution of end-to-end Frontline worker, Employee Experience, Teams Rooms and Phone, Next Generation Windows Experiences as well as Copilot opportunities with internal stakeholders and partners to cross-sell and up-sell. This opportunity will allow you to learn and accelerate your career growth, honing your solution sales and collaboration skills and deepening your modern worker end-to-end expertise.
As a Modern Work Sales Specialist, you will specialize in one of the following categories: Modern Work, Employee Experience, or Surface. By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted. This role is flexible in that you can work up to 50% from home. Travel percentages will vary according to role.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required Qualifications
- 3+ years of technology-related sales or account management experience.
- OR Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or related field AND 2+ years of technology-related sales or account management experience.
- 1+ year of experience with Modern Work solutions like: M365, Teams, Surface or other similar technologies.
Preferred Qualifications
- 7+ years technology-related sales or account management experience
- OR Bachelor’s Degree in Information Technology, or related field AND 6+ years technology-related sales or account management experience
- OR Master’s Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 3+ years technology-related sales or account management experience.
- 4+ years solution or services sales experience.
Solution Area Specialists IC3 – The typical base pay range for this role across the U.S. is USD $85,300 – $146,400 per year.
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $111,700 – $161,700 per year.
Solution Area Specialists IC4 – The typical base pay range for this role across the U.S. is USD $106,100 – $185,400 per year.
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $144,000 – $203,500 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Â https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications and processes offers for these roles on an ongoing basis.
Responsibilities
As a Modern Work Sales Specialist, you will be a solution sales leader within our enterprise sales organization working with our most important customers. You will collaborate with a virtual team of technical, partner and consulting resources to advance the sales process and achieve/exceed solution sales and usage/consumption targets for related workloads in your assigned accounts. You will help customers evaluate their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction.
- Sales Execution: You will collaborate with virtual team members to identify customer business needs and contribute to the development of solutions that proactively build a stakeholder network to accelerate and close Modern Work opportunities.
- Business Value Selling: You will foster and expand Microsoft’s relationship with Customer Business Decision Makers. Hunt new Modern Work opportunities by identifying and engaging with key business contacts, understanding customers’ business and technology priorities, governance, decision and budget processes, and landing the value proposition of Modern Work solutions.
- Scaling and Collaboration: You will collaborate with a network of internal partners on the planning, orchestration and execution of Modern Work opportunities to cross-sell and up-sell.
- Technical Expertise:Â You will initiate Modern Work Business and Information Technology Decision Makers conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to make recommendations on pursuit or withdrawal.
- Sales Excellence:Â You will collaborate with partners and resources to plan for accounts, do compete plans and business analysis to pursue high-potential customers and manage Modern Work solutions across the territory.
There are three categories of specialists within Modern Work solution for which you may be considered:
- Modern Work Specialist: Copilot, Remote Work, Security & Compliance, Teamwork, Insights, and Phone System to architect a solution by leveraging the Modern Work of Microsoft 365.
- Employee Experience Specialist:Â Microsoft Viva, an employee experience platform that brings together communications, knowledge, learning, resources, and insights in the flow of work.
- Surface Specialist: Surface device and accessories portfolio.
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