Tech Mahindra is an Indian multinational information technology services and consulting company. It was formed in 1986 as a joint venture between BT Group and Mahindra & Mahindra. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
Sr Business Associate -HR
About the job
- Actively involved in all activities related to PMS (Promotion process, TechM CARES, Job Family Framework, Banding for Rebadged associates)
- Involved in planning phase of all PMS initiatives.
- Highly involved in interaction with various other HR Functions /Associates/Units Heads for driving PMS related activities
- Active participation in all strategic initiatives taken by PMS team,
- Sound Knowledge and exposure of HR Process, Policies and systems.
- Actively involve in taking various PMS Initiatives & drive it independently includes Engagement surveys
- Good knowledge in Excel, PowerPoint (making and delivering presentations ), Strong Analytical skills
- Quick response time to queries
- Good communication skills to communicate with Leaders across organization
- Collaboration in working with cross functional teams and solution-oriented behavior
- Team Player
Qualification : MBA with 2-4 years experience in HR domain . Location : Pune , Chennai
US Voice Process – Customer Support – BPO
Greetings from Tech Mahindra
Hiring For US Voice Process – Customer Support – BPO
Only Experienced candidates can apply( Minimum 1 year of International Voice experience is mandate).
Looking for immediate joiners only
Job Description:
- Role: Associate/Sr. Associate
- Nature of Job: Resolving the queries of the customers via calls
- Qualification: HSC / Diploma / UG & PG Arts and Science / UG & PG Engineering graduates can apply
- Should have excellent English communication with a decent accent
- Should know how to handle the customers and resolve their issues
- Should be flexible to work in rotational shifts – Evening / Night / Mid Night shifts
- Two way cab will be provided for all shifts (pickup and drop)
- 5 days working 2 days off
- Work Location – Hitech, Hyderabad
- Experienced salary from 3.7LPA to 4.2 LPA CTC
- IF YOU ARE INTERESTED PLEASE APPLY FOR THIS JOB
Customer Service Knowledge Manager
About the job
Mandatory Skills:-
• 4 years Bachelor’s degree (Any discipline)
• 2 years Knowledge-Centred Service (KCS) methodology experience
• Understanding of how KCS works usingServiceNow, Salesforce or other similar IT Service Management (ITSM) platforms
• A solid grounding in ITIL best practice or lean processes
• At least 2 years of experience in a knowledge management role
Soft Skills
• Customer-oriented and collaborative mindset
• Excellent communication and presentation skills
• Strong team player and ability to work with global teams
• Excellent interpersonal skills
• Ability to manage multiple tasks simultaneously
• Strong analytical and problem-solving skills
Associate Tech Specialist
Responsibilities Interpret data, analyze results using statistical techniques and provide ongoing reports. Develop and implement data collection systems, data analytics and other strategies that optimize statistical efficiency and quality. Develop custom data models and algorithms to apply to data sets. Use predictive modelling to solve variety of Business Problems. Acquire data from primary or secondary data sources and maintain databases/data systems. Identify, analyze, and interpret trends or patterns in complex data sets. Locate and define new process improvement opportunities. Be a member of the Data Science team and help in code review processes. Requirements Expertise regarding data models, database design development, data mining and segmentation techniques. Strong knowledge of and experience with reporting tools (Tableau), databases (SQL etc), programming (R, Python). Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests etc.) and experience with applications. Strong analytics skill with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Knowledge of a variety of machine learning techniques/models (k means, decision trees, random forest etc.) Expertise in writing and reviewing SQL Queries Good knowledge in various machine learning
Financial Analyst
About the job
Job Description
We are seeking a detail-oriented and strategic analyst to join our Insights team. The successful candidate will be responsible for assisting with the development and execution of our investor relations strategy, focusing on financial analysis and reporting.
Key Responsibilities:
- Financial Analysis and Reporting: Develop and maintain a robust understanding of key business drivers and metrics. (be goal-oriented)
- Consolidate, analyse and review operating & financial results to ensure high quality insight that supports decision making
- Financial modelling and valuation for strategic projects
- Collect and analyze sell-side estimates, maintain the consensus model, and work with reporting entities (e.g., CapIQ, Bloomberg, etc.) to ensure accurate consensus.
- Maintaining and calculating essential data used in IR reporting (performance, AUM, investor statistics)
Industry Analysis: Monitor and analyse market trends and the performance of peer companies. Maintain a database of competitor financial information for comparative analysis. (stay curious)
- Monitor analyst research reports and news flow about the company, its competitors, and the broader industry; synthesize key takeaways for management.
- In addition, you’d be expected to:
- Articulate your thoughtsfor communicating industry insights and themes to stakeholders
- Be an out-of-the-box thinkeras you come up with new and more efficient ways to conduct research by leveraging technology
- Be highly detail oriented as you ensure seamless end-to-end delivery of projects ensuring high quality and ethical standards
- Be a self-starter and comfortable working with a virtual team (clients, stakeholders and team members are across the globe)
Skill Set:
- Bachelor’s degree in finance, Economics, or Business Administration; CFA or MBA (Finance) is a plus
- 16 – 24 months of experience in financial analysis, investor relations, or related field
- Strong understanding of financial statements, metrics, and financial modeling
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
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