Chief Operating Officer Jobs in USA | Sweetwater Capital Career

Job Description

Sweetwater Property Management a division of Sweetwater Capital is looking for a hands on Chief Operating Officer in the Fayetteville, NC market. The COO position provides the leadership, management and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The position accomplishes this through a respectful, constructive and energetic style, guided by the objectives of the company.

As COO, you will work in a senior management/executive officer role in a private real estate property management company. We manage several Apartment Communities for which we’re going to need a very experienced and knowledgeable real estate COO for our firm. We are looking for an experienced COO to oversee our organization’s ongoing operations and procedures. You will be responsible for the efficiency of business.

The COO is a key member of the senior management team, reporting to the President / Chief Executive Officer (CEO). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you. The goal is to secure the functionality of business to drive extensive and sustainable growth.

The selected candidate will have substantial experience working with multi-family apartment communities. Must have business experience that can be converted into client relationships and substantial experience running operations with minimal oversight. Outstanding academic credentials and multi-family property management company experience are required.

Strong team building and management skills are required. Experience with leasing, property management and EOS operating system are helpful. Must have strong academic credentials and excellent research, writing and oral communication skills.

You will also help maintain relationships with the company’s Clients, Investors and Bankers, and perform other ad hoc projects as requested. This role has high visibility reporting directly to the Chairman and CEO and in direct contact with the parent company board of directors. As such, you can expect to fulfill most of the following duties:

The responsibilities of the position will include, but not be limited to:

Long term strategic operational planning
Design and implement business strategies, plans and procedures
Set comprehensive goals for performance and growth
Establish policies that promote company culture and vision
Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
Lead employees to encourage maximum performance and dedication
Evaluate performance by analyzing and interpreting data and metrics
Write and submit reports to the CEO in all matters of importance
Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
Manage relationships with partners/vendors
Qualifications and Qualities We’re Looking For

The ideal candidate will also have:

BS in Real Estate or related business field. MBA is a plus.
5+ yrs in COO/General Manager role in commercial real estate multi-family property management.
Ability to meet deadlines
Broad based Real Estate exposure
Experience with fast-paced high growth companies.
Proven experience as COO or relevant role
Understanding of business functions such as HR, Finance, marketing etc.
Demonstrable competency in strategic planning and business development
Working knowledge of data analysis and performance/operation metrics
Working knowledge of IT/Business infrastructure and MS Office
Outstanding organizational and leadership abilities
Excellent interpersonal and public speaking skills
Aptitude in decision-making and problem-solving
Knowledge of the EOS Operating System
Strong project management skills to coordinate with diverse teams and meet project deadlines.
An outstanding command of the English language and impeccable writing and editing skills.
Strong computer and Internet skills with high proficiency in Microsoft Office.
Experience in managing teams, both freelance and employee.
Be a strong team player.
Willingness to except change and adapt on the fly.
Detail and result-oriented and strong follow-through is essential.
Excellent communication and customer service skills are mandatory.
High-level strategic and analytical/problem-solving skills.
Ability to synthesize information across a wide variety of disciplines.
Strong general business knowledge base.
Initiative and resourcefulness: ability to make things happen in creative ways despite a lack of resources.
Strong people/client management skills; strong teamwork and team leadership skills; cooperative working style.
Ambitious and goal oriented – committed to driving revenue and profit.
Positive and upbeat with a can-do attitude.
Passion for serving customers, understanding their needs and delivering in excess of their expectations

Essential Functions

Provide day-to-day leadership and management to a service organization that mirrors the adopted mission and core values of the company. Bottom line: Build a beautiful company.
Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives.
Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate and complete reports on the operating condition of the company.
Spearhead the development, communication and implementation of effective growth strategies and processes.
Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.
Motivate and lead a high performance management team; attract, recruit and retain required members of the executive team not currently in place; provide mentoring as a cornerstone to the management career development program.
Act as lead “client-care officer” through direct contact with every client and partner.
Assist, as required, in raising additional capital at appropriate valuations to enable the Company to meet sales, growth, and market share objectives.
Foster a success-oriented, accountable environment within the company.
Represent the firm with clients, investors, and business partners.


The position is an “on-site” position in Fayetteville, NC. It can be a partial hybrid position for someone that lives outside of Fayetteville but close enough to commute. We will provide relocation assistance for the right candidate.